
What they say about Penny…
Here’s why clients return to Penny year after year.
It’s a collaboration, it’s a partnership, it’s a relationship,
and it’s invaluable!
Penny organised our trip to the US and Europe.
We went to 10 locations and Penny organised all travel and accommodation and put it all on an app.
We also planned for a few activities while overseas and Penny organised the best companies and booked for us.
Everything went smoothly, except 1 motel and Penny fixed it very quickly.
Our flights and rail were convenient and easy and the accommodation was beautiful!
We asked for the motels/ b & b’s to reflect the area we were in and that is what we got. We also were in very convenient locations.
Everything was made so easy for us and we decided the budget.
I would absolutely recommend Penny for anyone needing a travel agent.
Rebecca Campbell, Ballina US & Europe 2024
I have always been someone who has planned & booked my own overseas holidays.
But once we were recommended to use Penny Abrahams Travel I will never do it myself again!
Pennys expert advice on the best locations, accommodation & places to visit was spot on.
The use of the travel app made it so easy to plan the days ahead while on holidays.
Penny was always on hand to answer any questions before & during our holidays.
If you aren't using Penny for your next holiday adventure then you are missing out.
The process from start to finish was very easy. Penny booked everything from flights, trains, transfers, accommodation, car hire & tours.
I will definitely use Penny for future travel plans. Thanks for everything Penny.
Cheers Shane Jacobs, Ballina, Europe 2023.
We have used Penny for several of our overseas trips and would never consider going elsewhere.
Penny is professional, always accessible, well informed and personable. All attributes which are very important to us.
Here is how it works for us. We decide on a destination then we meet with Penny who steps us through our options. We rely on her knowledge and guidance to help us create the perfect itinerary. She never disappoints.
Far from a cookie cutter style of agent, Penny takes time to listen and understand our wishes. She then tailors our experiences and accommodation to match our personalities. We find this both comforting and adventurous as we would most likely miss many opportunities if not for her expertise.
Beyond this Penny is simply a positive, pleasant and good woman who we trust implicitly.
We couldn’t recommend her more highly.
We share her name to all who need travel support and we will continue to use her in all of our ventures.
Deb and Doz, Lennox Head… Most recent trip.. Greece (of course!) 2023.
Penny Abrahams Travel consistently exceeds expectations, offering a seamless and personalised travel planning experience. From securing the best deals on airline tickets to orchestrating meticulously crafted big trips, Penny demonstrates a remarkable ability to tailor journeys that suit the unique preferences and needs of each traveler.
One of the most impressive aspects of the service is the invaluable peace of mind that comes with having a dedicated travel agent available to address both minor and major changes while traveling. On several occasions, unexpected situations arose that could have disrupted our plans. However, Penny was always just a call/email away, ready to navigate through any challenges with professionalism and efficiency. Whether it was a last-minute flight change or a sudden desire to extend our stay at, the responsiveness and adaptability of her service was truly commendable.
Moreover, the level of detail and attention Penny devotes to every aspect of the travel itinerary is noteworthy. It’s clear that she places a high priority on customer satisfaction, going above and beyond to ensure that each trip is not just a journey, but a collection of unforgettable experiences.
Penny Abrahams Travel is a stellar choice for anyone looking for a reliable, personalised travel service. With her expert planning, competitive pricing, and unparalleled support during travel, she has solidified her position as a trusted partner in creating memorable adventures.
Tasha & Mike Evans, East Ballina… Most recent trip Europe/USA 2023/24
I have been using Penny as my travel agent for years. Why? She is genuinely interested in helping you have the best holiday for you. Even better, once she gets to know you and what you like, the better the holidays fit. I do little adventure holidays which Penny works smoothly into the overall holiday. To name a few places Penny has taken me, Greece, Croatia, Spain, Turkey, Italy, Sardinia, Vietnam and Cambodia. The accomodation always matches my needs, she backs you up when flights go belly up in the middle of a holiday and gets back to you promptly. And for all that Penny's prices are really reasonable. Can’t recommend Penny’s work enough.
PS. About to do Uzbekistan, China Taiwan. She has it sorted.
Jodie Hamilton, Ballina.. Most recent trip Uzbekistan, China Taiwan, 2024
We have worked with Penny of "Penny Abrahams Travel" for over 10 years now. In that time she has advised and organised our travel arrangements brilliantly at a local , national and international level. Her expertise, organisational skills and personal knowledge and touch are why we always use Penny for our travel plans and now our families do as well with confidence. Penny gives that personal touch whilst once the adventure has started is there always to backup her work. We would recommend Penny to take your travel plans to the next level.
Tom O’dwyer, Lennox Head, Most recent trip…Canada & Alaska, 2023
“Penny has planned several of our overseas trips and I can’t recommend her highly enough as a trustworthy and honest partner in making our travel arrangements. Our itineraries are tailored by Penny to suit our interests and budget in a way that generic tours couldn’t manage. There is also the flexibility of engaging Penny to book all or part of your trip. I have found the travel process a stress free and fun experience,
including Penny successfully advocating for us when we had issues with overcharging by a car hire group. “
Carolyn Hunt, Lennox Head, Most recent trip…Europe, 2023
We have been living in Lennox Head now for over eight years and have made some wonderful friends.
We travel overseas quite frequently and were recommended by at least three locals to get in touch with Penny.
Our experience has been truly excellent.
Penny has gone out of her way to give great advice and organise the most economic and best flights and itineraries to suit our needs.
We recommend her, most highly, to anyone wishing to experience her friendly manner and very efficient service.
Graham and Gilli Keam, Lennox Head, Mosst recent trip… Broome, 2023
“I have found Penny’s assistance with booking our travel to be invaluable. She has saved us time and money. Penny gives us options and the information we need to choose the right option. She quickly responds to our requests and acts quickly on our instructions.
Her Travel App helps us keep track of our bookings while we are travelling. Penny’s recommendations for itineraries have helped us make the most of our time away”
Frances Richards, Brisbane, Europe 2023
We were recommended to Penny by a work colleague who has utilised Penny Abrahams Travel for all their destinations.
Penny was exceptional with her knowledge of accomodations overseas .They were in budget excellent hotels and we were never disappointed.
Penny also organised our flights ,return AND all our train transfers aligning with our dates to flow smoothly.
We have no hesitation in calling on her again when we travel again.
Kerry and Bill Dunn, Ballina, Europe 2023
We engaged Penny to plan our 6 week trip through Europe mid 2023. We were travelling with two other couples and the trip was seamless. From accommodation, internal flights, train legs and the hire cars, it was all pre planned. Penny provides a travel App that has all the itinerary and tickets on it and also gives direct communication to her if needed.
We have already booked another trip and have no hesitation in using her again.
100% integrity, forget the big companies, Penny Abrahams Travel is as far as you need to look.
Shawn Bishop, Ballina, Europe 2023
Afer organising our own international travel for years, Penny has now become our go-to travel agent. She’s organised three trips for us so far encompassing Vietnam, New Zealand and most recently, Uzbekistan & South Korea. Not being used to working with a travel agent, I can only say how pleasantly surprised I was by the professional and efficient service Penny provides – it’s really worth it in order to get the most out of every trip.
Penny really listens to what we want to do and provides creative travel plans that fit within the budget discussed. And if we don’t have any idea what is available in a particular location, she is happy to provide a suggested itinerary and adapt this to our needs.
One touch I really appreciate is the personalised travel app that comes with each finalised itinerary – it gives you all the info you need at your fingertips, from flights and booking details through to ideas on what to do in each location and emergency contact numbers. And each trip stays on the app so you can always double check the details when putting together your photo albums afterwards!
Thanks Penny – we’ll be in touch again soon for our next trip!
Helen & Harry Jarvie, Ballina… .. Most recent trip Uzbekistan & Korea, 2024
I recently approached Penny Abrahams Travel to assist me with my upcoming overseas travel. Penny was recommended to me by a friend. Via email and phone, Penny is welcoming, helpful, professional, and upfront with fees from the very beginning which I liked. Every step was easy and has taken all the worry out of the decisions, what to expect and travel arrangements that needed to be made. I can now look forward to my trip and with Penny's travel App I have all the information, documents and direct links to further information I might need at my fingertips. This is 2022 way to do travel arrangements! Penny will get you sorted!
With thanks Nikki , Alstonville, April 2022
“Penny was efficient, punctual and knowledgeable. All out travel requests were met and her advised travel plan went seamlessly.”
Robert Carr, Lennox Head, 20 February 2020
“We have used Penny every time for our overseas holidays and wouldn’t use anyone else. She is a pleasure to work with and understands our holiday wishes and needs. Holidays are a breeze we leave the hard work for her and go off and all is planned and paid for and we then get on with enjoying our break.”
J Orchard 13 December 2019
“Penny offered the most professional service to us. We decided only a month before we wanted to travel and Penny provided many options to us that were still available. We highly recommend her to others”
Remy Tancred, Gold Coast 24 January 2020
“I have become totally reliant on Penny now, I'm an elderly travelle. Penny makes it so easy for me by explaining verbally and giving me written instructions. She chooses the perfect accommodation and places to visit.”
Gel Brown, Lennox Head. 11 December 2019

“Penny is a personable experienced knowledgeable travel agent who I have found to give the best advise. She is a delight to work with when seeking advice and travel arrangements.”
Sharon Cadwallader, Ballina 27 November 2019
“Always happy when Penny organised our travel plans. Penny always looks at the best option that suits our needs”
Steve Horne, Ballina. 21 November 2019
“Penny was great to work with. She and I have worked together previously on trips and her advice plus support was always fantastic.”
Lyle Rawle, Ballina 23 November 2019
“Working with Penny is a dream run. She listens, is empathic and efficient, meeting our needs promptly and courteously”
Robert Todd, Canberra, 01 November 2019

“Penny created the perfect holiday experience for us. She listened to our wishes then, with insight and professionalism helped us construct our wonderful holiday. Most significantly she seemed to understand what was important to us and treated us as valuable individual clients. We have absolute trust in her work . Thanks Penny for another memorable trip. You are a legend to us”
Deborah Lane 31 October 2019
“I found Penny absolutely fantastic to plan a holiday through I had so many questions and Penny answered immediately I who defiantly go with Penny again”
Sharon Parmenter, Lennox Head. 09 October 2019
“As always (4th trip with Penny) Penny is brilliant to work with before, during and after our trips. Her advice is practical based on personal experience. Her organisation is excellent. Storage of everything needed on one APP excellent. Penny planned our first trip to Fiji perfectly. Her availability here and away is to be commended. Thanks Penny, we'll be back.”
Thomas O’Dwyer 18 October 2019
“Absolutely great, will certainly use her again next time. We were referred by our local friends who always use her.”
Graham Keam, 19 September 2019

“Awesome to work with she is always there when you need her no matter how big the problem is or how small. We would never consider using anyone else for our travels.”
Brian Rawle, Ballina 23 September 2019
“Penny has helped me plan many holidays over the past 10 yrs. She suggests activities but let's you make a choice. There is no pressure but lots of useful information. She is always available and willing to help. I'm usually a single traveller and have found her advice invaluable. I highly recommend Penny.”
Travel end date: 02 Sep 2019
Lyn Gray, Ballina 02 September 2019
“Always incredibly helpful the best. Wouldn't do it any other way.”
Patricia Johnson, Gold Coast 17 September 2019
“I would recommend Penny to all my friends. She put together a wonderful holiday experience for my wife and I. The online notification system with all your tickets and itineraries is very helpful. The accommodation she found for us was always centrally located and of a high standard.”
Tony Brightwell, Sydney, 26 August 2019

“Penny is an exceptional travel adviser. Her organisation and local knowledge of Bali made our trip pleasant, easy and stress free. The resort she chose was absolutely outstanding. I can highly recommend Penny.”
David McClenaghan, Canberra,14 August 2019
“Penny is a pleasure to work with. She is friendly, helpful, knowledgable , and efficient. She is quick to identify your needs and wishes and advises and suggests alternatives if she sees fit. Her choice of accommodation was excellent, both for location...easy access to transport etc, and for ambience, all helping to make our trip enjoyable and stress free. Not a hitch or a hick up along the way. Thank you Penny. We look forward to working with you again and have already recommended you to friends.”
Gregory Messiter, Ballina, 2019
“Penny is the best travel agent I have ever worked with. In all my travels I have never been disappointed with accommodation recommendations from Penny. All her bookings are spot on, air, train , bus or water taxi, they are always there and on time. Please use Penny, you won't be disappointed.”
Peter Warren, Lismore 06 August 2019
“Penny is very easy to work with. Sorts everything out that I ask, plus shows options within those. Penny is very experienced and this is the 3rd time I have used her. She gives me the best for my budget and I have never been disappointed. She is very happy to be contacted at anytime throughout our travels if any problem arise.”
Sus Tatum, Lennox Head, 2019